Noble Lawyers

2/5 1 Customer Review Leave a review
Become Verified

Noble Lawyers has Not Been Verified by ReviewSolicitors

You may want to discover a firm with an established and proven reputation on ReviewSolicitors

Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You


1 Customer Review

2/5

Overall experience

  • Value for money
  • Professionalism
  • Initial Impression
  • Approachability
  • Services
  • Knowledge

Reviews summary

  • Excellent
    0
  • Very Good
    0
  • Average
    0
  • Poor
    1
  • Awful
    0
Anonymous
Click to rate
Roz
Roz Added 7 years ago 5 found this helpful Report to admin
February 09, 2017 20170209030054

Negative stereotype of arrogant, non-client focussed lawyers confirmed

2

This firm specialises in disputes concerning building and construction, including domestic building. The firm is headed by Darren Noble who gives his employees very little scope to do anything if he is not personally present. This is not efficient and comprises the ability of his staff to respond to client queries. Darren is arrogant towards clients. The firm and its staff are not incompetent but the reason I have given them a poor rating is that they seldom return calls or respond to emails and they charge for absolutely every second of time they spend including when we ring or email to complain about them. They also charged for time spent researching an issue in an area that they profess to have expertise in. Clients should not have to pay for a solicitor's learning curve and a judgement must be made about whether all the "time on the clock" should be charged for. No attempt was made to improve after being told frankly that the service was not good enough for the amount being charged. Although the case was settled and we achieved our objective, the whole process was made more stressful by the poor service. We ended up firing Noble Lawyers and finalising the settlement with another firm. Noble Lawyers hardly ever returned our new lawyers' calls or emails either.

Was this review helpful? Yes

Other Melbourne Solicitors