Not recommended
I had the unfortunate experience of dealing with Mason Lawyers in the settlement of my father’s estate, in what should have been a fairly straightforward case given that I was the sole beneficiary of the estate. However, at each and every stage, the process was frustrated and drawn out by the incompetence and complete lack of professionalism of this firm. Some examples:
• The necessity of leaving 4 or 5 messages and numerous emails prior to receiving a response
• Delays (of months!) in submitting paperwork after all necessary documentation had been provided
• “Losing” documents in the mail (in the end I couriered paperwork requiring signing myself)
• Unable to account for the whereabouts of several thousand dollars once bank accounts closed
• Continual provision of misinformation
After 9 months of the above difficulties, I obtained a meeting after compiling a complete timeline and record of events, that I intended to send to the Law Society of NSW. The documents required to finalise the estate were provided to me two days later.
My experience with this firm encompassed everything you hope to avoid when dealing with Solicitors, and without a doubt made what was already a very difficult time that much more so.
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